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PAYMENT POLICY

Medical services are provided by The Family Clinic. Our providers participate in almost all of the major health insurance plans in the region. Listed below are the health plans which we currently accept.

 

If your plan is not listed, we will be unable to file a claim on your behalf. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you.  See our office policy downloadable form for more details.

 

Please be aware that with any health plans, there may be deductibles and co-payments for which you could be responsible. 

 

If you do not have insurance and wish to pay by cash, we remain one of the most affordable medical offices that is staffed by medical doctors (and not Nurse Practioners, or Physicians Assistants).

QUESTIONS ABOUT YOUR BILL
HEALTH PLANS

  • Medicare

  • Florida Blue (Blue Cross Blue Shield)

  • Aetna

  • United Healthcare

  • Tricare For Life

  • Tricare (Not active duty)

  • Cash/Credit Card/Check

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

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How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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​​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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For questions regarding your bill, call our office at 850-265-3606 ext. 4 for Robbie.

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